|
Airport
|
|
Wiseman Aviation is the FBO. They can be reached at (928) 779-9585 or (877) 947 3326, or at the following site. Wiseman Aviation |
City Attorney
|
|
Your pretrial conference and trial dates are written on the order given to you at your initial appearance or arraignment. If you have a question regarding your court date, please contact the Flagstaff City Court at (928) 774-1401.
|
|
|
You will need to submit a written request to the City Court to continue your court date. Make sure you include in your request your name, the case number, the court date that you want to continue and the reason for your request. You may hand-deliver or mail your request to Flagstaff City Court, 15 North Beaver, Flagstaff, AZ 86001. You must also submit a copy of your request to the prosecutor. Mail or hand-deliver the copy to: Flagstaff City Attorney’s Office, 211 West Aspen Avenue, Flagstaff, AZ 86001. |
|
|
Call (928) 556-2214 after 5:00 pm of the day preceding your scheduled court date for a recording of cases that have been continued or vacated.
|
|
|
Flagstaff City Court, 15 North Beaver, Flagstaff, Arizona 86001. |
|
|
You will need to appear for the court date listed on your summons. |
|
|
You will need to contact one of the warrant officers at the Flagstaff City Court and then appear before a judge. You may contact a warrant officer by going to the Court, or calling (928) 774-1401, ext. 123 or 124. |
|
|
You will need to contact the Department of Motor Vehicles to find out whether your license has been suspended. The Flagstaff office is located at 851 South Milton Avenue, Flagstaff, AZ 86001 or call (800) 251-5866. |
|
|
If you are a victim of a crime, you may be entitled to restitution if your loss is the direct result of the crime. You should receive either a Victim’s Impact Statement or property damage letter from the City Attorney’s Office. If you did not receive one of these and you believe you are a victim or are entitled to restitution, you may contact the Flagstaff City Attorney’s Office at (928) 779-7680, or Victim/Witness Services for Coconino County at (928) 779-6163. |
|
|
A restitution hearing is a court proceeding at which evidence of your loss is submitted to the court. Your claimed loss may be contested by the defendant at the restitution hearing.
|
|
|
No, only your attorney may contact the prosecutor assigned to the case. The City Attorney’s Office cannot talk to represented defendants without their lawyer present. |
|
|
You will need to apply for the services of a public defender at the Flagstaff City Court. In most cases, however, you will not be granted a court-appointed attorney unless the State is seeking jail time. But, you may always hire your own attorney. |
|
|
You must submit a written request for a jury trial to the Flagstaff City Court. However, not all charges are entitled to a trial by jury. The judge will inform you at the time of your arraignment which charges are jury trial eligible. |
|
|
You should find out at the pretrial conference which prosecutor is assigned to your case. If you didn’t, contact the City Attorney’s Office to find out. |
|
|
Some adoption and child custody questions can be answered at the Coconino County Superior Court. Some landlord/tenant questions can be answered at Justice Court. The Coconino County Law Library and Self Help Center may be accessed online. For City Code questions, the Flagstaff City Code may accessed online, or call the City Clerk at (928) 779-7607. |
|
|
No, as a citizen, you may file a citizen’s complaint. First you must file a police report, then come into the City Attorney’s Office with the police report number and fill out a form requesting the police report be reviewed for charging. If the prosecutor decides to issue a complaint, either you or the prosecutor will need to sign it. If the prosecutor does not issue a complaint, you will receive a letter indicating why one will not be issued. |
|
|
Complaints must be sworn to and signed before a City Magistrate. If the prosecutor who prepared the complaint wants you to sign it, the prosecutor will contact you to make arrangements for signing it at Court. |
|
|
A misdemeanor is a less serious offense than a felony, and may carry a fine of up to $2,500.00 plus 80% in surcharges and up to six (6) months in jail. A felony can involve significantly higher fines, prison time and in some cases the death penalty. |
|
|
The prosecutors are responsible for prosecuting those individuals who have been charged with committing misdemeanor crimes within the city limits of Flagstaff. |
|
|
The City Attorney’s Office cannot provide legal advice to the public. Information is available at Northern Arizona University’s Cline Library. Limited information is available at the public library, or at the Coconino County Law Library, which is located at 200 N. San Francisco in Flagstaff. The telephone number for the County Law Library is (928) 779-6656. The Coconino County Law Library and Self Help Center may also be accessed online. General information and other helpful resources are also available at Arizona Law Help. Additional links can be found on our Resources and Links webpage. |
Development Case Manager
|
|
The Development Case Manager ensures that reviews are timely; the review process is predictable; and your project gets to a decision point, whether it is a public hearing, administrative decision, or construction permit issuance. The Development Case Manager does this by having a preliminary review meeting, as well as developing -- and monitoring – a schedule for both staff reviews and you, the customer. In addition, the Development Case Manager serves as your single point of contact... you can call your Development Case Manager at any time. You can still call any member of your review team directly – they will be able to answer questions concerning plan review on specific items such as International Building Code, stormwater or public improvement requirements -- but the Development Case Manager is always there to handle complex issues and the comprehensive overlapping review. |
|
|
No, but he or she will make sure you get to a clear decision point. The Development Case Manager is not a true representative for your project and cannot design it for you. However, he or she will ensure you fully understand what City requirements exist and seek resolution for any issues that arise. For example, your property may not be able to handle the project you've proposed, due to hillside slope, fire regulations, height limits or other regulations. The Development Case Manager will make sure you understand the situation in a timely fashion. More importantly, he or she will also ensure that issues are identified early in the process so we can suggest ways to modify your project to comply with regulations. |
|
|
You'll be assigned one when you present your project plans to the City. The Development Case Manager will be assigned based on the complexity and type of project. |
|
|
For information or clarification of an individual reviewer's comments, the customer may contact the reviewer directly. Each specialist, from building and engineering to stormwater, will still be available to answer your concerns. The Development Case Manager makes sure communication occurs within the review team, a schedule is established, and complex issues are resolved, such as conflicting code requirements. The Development Case Manager needs to be included in any discussions that resolve conflicting project-design issues, such as when a redesign of a portion of the project is needed, or involves competing code requirements. His or her job is to keep your project reviews coordinated and predictable. |
|
|
The Development Case Manager will coordinate the review process and correct the schedule after consulting with you. If you need to change that schedule, we ask that you contact the Development Case Manager as soon as possible. If you can't meet your schedule, other dates may change. For example, if you have a public hearing as part of your review and it is postponed, the date for final action on your construction permit could be changed. |
|
|
The Development Case Manager makes technical decisions within the Land Development Code. He or she will ensure that all code specialists work-out an interpretation that provides you with a viable option. It’s then up to you to decide whether to proceed. If an issue arises in your project with which you don't agree, the Development Case Manager is your contact to seek problem resolution. Just notify the Development Case Manager and he or she will take up your concerns with the appropriate staff, up to and including the Development Services Director. The Development Case Manager, however, will still be there to ensure that you get to a decision point.
|
|
|
Remember, the Development Case Manager works for the City and is there to ensure your project review proceeds in a timely and predictable fashion. We can't always give you the answer you want -- the City's codes and regulations don't allow everything. So, the answer may be "No, you can't build that," but we will give you an option as to what you may or may not build. |
Fire
|
|
No open burning is allowed in the city limits. You may have a fire inside a fire pit with a spark arrestor. |
|
|
Buildings and carport canopies with flat roofs; especially commercial buildings and mobile homes, are in danger of collapse until their roof weight loads are reduced.In order to help protect life and property from roof collapse, the Flagstaff Fire Dept. is issuing a mandatory requirement that buildings be made safe for human occupancy (International Fire Code chapter 110.1.1). When City Officials determine the building is unsafe for occupancy, the building will be evacuated immediately (International Fire Code chapter 110.2). Buildings shall immediately be made safe by clearing snow and ice from rooftops and roof drains (International Fire Code 110.4). If your building is deemed unsafe and tagged as “no occupancy”, you must have approval from a City Official before occupancy is allowed. |
Flagstaff Metropolitan Planning Organization
|
|
The Flagstaff Metropolitan Planning Organization or FMPO carries out planning, coordination, and integration of activities necessary to maintain a comprehensive, cooperative, and continuing multi-agency transportation planning program. The fundamental concept of the FMPO is "Partners in Transportation Enhancing Our Community." Jurisdictions that make up the FMPO include the City of Flagstaff, Coconino County, and the Arizona Department of Transportation (ADOT). The FMPO receives funding from federal, state and local governments. The FMPO is dedicated to exercising leadership and initiative in planning and assisting development of efficient, integrated transportation system facilities in the Flagstaff area. |
|
|
The FMPO works with the general public, planning organizations, government agencies, elected officials, and community groups to develop transportation plans. When a project is being developed, your input is important to ensure local transportation issues are addressed and the desires of the community are heard. |
|
|
The FMPO Executive Board meets on the fourth (4th) Wednesday of each month at 8:00 am. Coconino County Administration
2nd Floor Conference Room
219 E. Cherry Ave. The FMPO Technical Advisory Committee (TAC) meets on the first (1st) Thursday of each month at 10:00 A.M. Coconino County Administration Building
1st Floor Board of Supervisor’s Room
219 E. Cherry Avenue These meetings are open to the public and public participation is encouraged. |
GIS
|
|
A geographic information system (GIS) integrates hardware, software, and data for capturing, managing, analyzing, and displaying all forms of geographically referenced information. For more info please see the following link. More... |
Municipal Court
|
|
Payments may be made in person, by phone or by mail at the above address.
If after regular court hours, the court has a payment drop box at the front entrance. Please make all payments payable to FLAGSTAFF CITY COURT. Credit card, certified payments and payments by personal check (with some restrictions) are accepted during regular court hours. If you are on a payment plan, any late payment may not halt enforcement procedures unless authorized by the fines department. If your fine has been referred to collections, you may pay at the court or online at Arizona Courts Online Payment |
|
|
Parking for the courthouse is located to the south of the building. Additional parking may be found at 211 W. Aspen Avenue adjacent to City Hall. |
|
|
Your summons for jury duty is a court order and you must appear. You may write a request to the judge explaining your reasons for wishing to be excused. However, you must contact the court to find out if your request has been granted.
A prospective juror may be excused if he/she:
Has a physical or mental disability that would prevent him/her from serving. The prospective juror is required to provide a doctor's note explaining the disability. If the prospective juror does not have a doctor, a professional caregiver can provide a sworn statement explaining the disability instead.
Must provide actual and necessary care for another and alternate arrangements are not feasible.
Will suffer an extreme financial burden if required to serve that would substantially prevent the prospective juror from paying his/her necessary daily living expenses.
Is unable to read or understand the English language.
Is at least 75 years of age and wishes to be excused from this summons, or this and all future summoning for jury service.
Will be temporarily away from the court's jurisdiction at the time for which the juror is summoned.
Is an AZPOST certified law enforcement officer employed by the State of Arizona or a political subdivision. |
|
|
If you wish to speak with a judge about your or someone else's case, you may only do so at a scheduled hearing, the judges are not allowed to speak to you otherwise. You may write a letter to the judge, but the letter will become part of the court file and will be part of the public record. |
|
|
If it is during court hours, you will need to come into the court to fill out paperwork and speak to a judge. You may also go to the Victim Witness Office located at: 5200 E. Cortland Blvd., Suite B-5, Flagstaff, AZ, 86004, telephone number (928)779-6163, web address: http://www.victimwitnessflagstaff.org for assistance. If it is after hours, you can contact a law enforcement agency for an emergency order of protection. More... |
|
|
The Order of Protection/ Injunction Against Harassment will remain in effect for a period of one year after the date of service.
An emergency order of protection is only in effect for 24 hours and you should file a petition for a regular order before the close of the next business day.
|
|
|
You must come into the court with your copy of the Order/Injunction and request a hearing in writing. The hearing will be set within ten days of your request. The Order/Injunction is still in effect even if you are contesting it. You may only request one hearing during the year in which the order is in effect. |
|
|
Orders/Injunctions are not automatically dropped upon request. You must put your request in writing and appear before a judge personally. The defendant will still be arrested for violating the Order/Injunction, even if you do not want it anymore, until it has been quashed or modified by a judge. |
|
|
No, you may come in anytime up to your scheduled date to pay your ticket. Bring your copy of the citation with you. |
|
|
No, however, you must contact the court on or before your court date to inform them of your intentions. You must also contact the driving school on or before your court date. You can not attend the driving school if you have already gone within the last two years, if there was an accident, or if the violation involved a serious injury or death. The ticket must be for a moving civil violation, please contact the defensive driving school you wish to attend to see if your violation qualifies. For a list of acceptable violations go to: More... |
|
|
No, you may attend any of the 20 driving schools certified by the Arizona Supreme Court. A list is available at: More... |
|
|
The court gives you 45 days to complete driving school and it will not grant an extension, however, the school will require you to complete the class 7 days prior to your 45 day extension. The court will give you an additional 30 days to provide proof of insurance or registration but you must contact the court on or before your original court date for permission. |
|
|
If you are found responsible for, or guilty of certain specific violations, the law may require your attendance at a Traffic Survival Schools (TSS) Class. These classes are presented under the authority of the Motor Vehicle Division of the Arizona Department of Transportation. They have no connection to the Defensive Driving School Program and classes are NOT interchangeable. For more information go to: More... |
|
|
If you failed to take any action on your ticket on or before your scheduled court date, the court enters a default judgment against you and must add a $30.00 Time Payment Fee. If the court has ordered your license suspended by Motor Vehicles, a $50.00 suspension fee is added, you will also pay a reinstatement fee at motor vehicles. A $25.00 default fee will be added if you have made no contact with the court on or before your court date. |
|
|
You may write a letter to the judge explaining why you are requesting that the default judgment be set aside. The judge may make a ruling based on your letter or set your case for a hearing. |
|
|
If it is past your court date, the citation is due for the full amount. You may submit your proof with a letter of explanation for review by the judge, but the court is not required to reduce or dismiss a ticket if it is past due. |
|
|
No, the court does not issue warrants on civil traffic citations. However, the court may have suspended your driver's license and/or placed a hold on your vehicle registration, you must pay the ticket in full before your license can be reinstated or the registration hold removed. |
|
|
Yes, but the court will not lift the suspension until the ticket is paid in full. |
|
|
No, all payments for traffic citations must be made at the court. If your license is suspended and you pay off your ticket, you will be required to pay a reinstatement fee at Motor Vehicles. |
|
|
Juveniles who receive civil traffic citations must appear in court at the scheduled time and date with a parent or legal guardian. The hearing is not a trial, but an opportunity for the judge to explain the options available to the juvenile and his or her parent. |
|
|
Yes, you must appear at all court hearings including your arraignment or a warrant will be issued for your arrest. |
|
|
If you are unable to appear at your scheduled date, you may request the arraignment be held at an earlier time (the court sets the time) or you may post an appearance bond and have the date changed to a later date. |
|
|
All requests for continuances must be made in writing no later than five days prior to your hearing. You must include contact information on your request so the court can inform you of the judge’s decision. Requests are not granted automatically so it is your responsibility to find out if your request has been granted or not. More... |
|
|
If you have a warrant for your arrest, you may post the amount of the bond to quash the warrant and have an arraignment date scheduled. You may also contact a warrants officer who can schedule a time to see the judge. Only the judge can make the decision of whether you are arrested or not. |
|
|
The warrant was probably issued before you paid your fine. Once a warrant is issued, you must personally appear before the judge before the warrant is quashed. |
|
|
You can contact the court and speak with a warrant officer to see if there are any outstanding warrants against you. |
|
|
There is no standard fine amount for criminal offenses. All fine amounts are determined by the judge. If you have already been sentenced, you will need to speak with the fines administrator. |
|
|
Only the prosecutor can request that charges be dropped against someone. |
|
|
Your court date is listed on your ticket, release paperwork, or other paperwork you have received from the court. If you have lost your paperwork, please gather information about the charges, when and where it occurred, and all personal information prior to contacting the court, so we can more readily assist you. |
|
|
The CAPP Program (Children are Priceless Passengers) is an educational program that offers child safety seat classes in the Flagstaff area. For more information contact the Coconino County Health Department at (928) 522-7871. The court will dismiss first time violations of child passenger restraint laws upon completion of the program |
|
|
People entering the courthouse must pass through a metal detector and may be subject to search. Purses, briefcases, or other containers will be required to pass through an X-ray machine and may also be subject to search. Weapons including, but not limited to, pocketknives, tools, mace, or other personal protection devices are strictly prohibited within the courthouse facility. Below are several things you should know before you visit the courthouse:
* It is important that visitors understand the appropriate dress code for the court. The court is a place of business and visitors should wear clean clothes. Please take your hat off before entering any courtroom.
* All cell phones and pagers should be turned off before entering the courtroom.
* It is also important to know that food, drink, and ALL weapons are strictly prohibited from the building. Do not attempt to bring in any prohibited items. The court will not store prohibited items in the lobby for pick-up. Leave these items at home, or in your car.
|
Proposed Downtown Conference Center
|
|
A 250-room, four-star hotel, including 20,000 square feet of meeting space, banquet seating for 1,200, fitness center facilities, a restaurant and bar, street level retail stores and a 400-car parking garage. The proposed site is the current Babbitt Ford site in downtown Flagstaff. |
|
|
We lack conference facilities of this size and are turning away business nearly every month of the year. There are many state and regional organizations that would bring conferences to Flagstaff if we had sufficient facilities. Local groups will also use the conference center for dinners, programs and special events. The hotel and conference center will help expand our market, increase tax revenues and create a variety of new job opportunities. The project will stimulate additional redevelopment activities in the downtown area. |
|
|
Research for this project demonstrated the need for a conference facility and predicted that Flagstaff would see conference activity nearly every month of the year. |
|
|
Most of the existing motels and hotels serve a different need and attract a different clientele. Groups of 400 – 800, a typical mid-sized conference, can’t be accommodated in Flagstaff today, yet would be the perfect size for the proposed conference center. For the conference center to be successful, studies show the need for an adjoining hotel. Because not everyone attending a conference stays at the conference center hotel, other hotels in the City benefit from conference attendees. |
|
|
Most conference centers are public-private partnerships. Although the specifics of these partnerships vary from city to city, it generally takes city participation in the project. There is a return on that investment: cities benefit from increased tourism and tax revenues. The private sector benefits through increased, year-round business in the community. The City offers tools necessary to make the project a reality. In the case of the downtown site, the City has the ability to assemble the land necessary for this project. |
|
|
A redevelopment plan approved by voters in 1992 included a conference center on the Babbitt Ford property. The center was also included in the Flagstaff 2020 visioning process in 1997. A downtown site also follows the infill and redevelopment strategy in the voter-approved Regional Plan. Typically, conference centers are found in downtowns, particularly in areas that offer a sense of history and place for visitors. Meeting planners and tour operators point out that conference attendees will appreciate the ability to walk from the hotel to neighboring downtown restaurants and stores. |
|
|
Any new development has traffic and parking impacts, but the City will work with the developer to find solutions such as roadway improvements, signage, pedestrian systems and transit routes. The project will include a 300-car parking garage for guests and an additional 120-car parking area for staff. Typical conference “traffic times” will not coincide with busier traffic times in Flagstaff. Evening community events at the center and at other downtown locations would be able to use the parking garage, too. |
|
|
While there were preliminary plans three years ago for a conference center and hotel on the south campus, NAU has indicated that they do not want to stand in the way of a city conference center and do not have plans to pursue an on-campus center at this time. Rather, the City and NAU will discuss ways in which they can work together to make a Flagstaff Conference Center successful. |
|
|
There have been a number of private parties that have suggested the idea of a conference center in Flagstaff. None have materialized, but there is always the opportunity for a project to be developed within appropriately zoned areas with little or no assistance from the City. |
|
|
Yes and the names are impressive. At the moment, the City is negotiating with three semi-finalists in hopes of reducing this to a preferred development group by mid-September. The groups being considered include: Stormont Hospitality with Marriott; Garfield Traub with Marriott; and Hines with Benchmark Hospitality. All of these groups have successfully completed similar projects throughout the United States. |
|
|
Once the City Council selects a preferred development team, that group will be responsible for paying for a new, in-depth feasibility study to confirm the scope of the project. This may take up to six months. In the mean time, the City will be working to finalize the proposed Auto Park at Flagstaff Mall and begin the process of relocating Babbitt Ford to the Auto Park. It is hoped that the conference center/hotel project could then break ground in January 2005 and be open for business June 2006. |
Public Works
|
|
Please read on to get the latest recycling list Read on... |
|
|
Volunteer opportunites in our community await your assistance, contact the Environmental Code Specialist at (928) 213-3607. Volunteer Opportunities... |
|
|
The City of Flagstaff's Environmental Code Enforcement Program can remove your junked vehicle from your private residence FREE of charge! The vehicle must be located on private residential property and vehicle should have a notarized title. Please call (928) 779-7622 for more information. More... |
Purchasing Division
|
|
A vendor may review copies of bids after recommendation of award has been made to the City Council. Bids may be reviewed in the Purchasing Division, by appointment. |
|
|
A "responsive bid" is a bid which meets all the terms, conditions and specifications of the IFB. A "responsible bidder" is a bidder who has the financial resources, personnel, facilities, integrity, and overall capability to complete a particular City of Flagstaff contract successfully. |
|
|
Yes. If it is in the best interest of the City of Flagstaff to accept the "all or none" stipulation, the bid may be accepted for evaluation. However, if the City of Flagstaff determines that the "all or none" stipulation is not in its best interest, the bid may be disqualified by the Purchasing Director. |
|
|
Resident preference is applicable only in the case of tie bids. |
|
|
Bidders may request to review files. A tabulation of bids is posted in the Purchasing Division, approximately seven days after bid opening. Vendors are encouraged to visit the Purchasing Division and review bid tabs or send a self addressed stamped envelope and the bid tab will be sent to you. |
|
|
Surplus property is managed by the Purchasing Division, which also schedules auctions, spot sales, or competitive bidding for surplus property. |
|
|
Questions concerning surplus property should be referred to the Purchasing Division. Phone: (928) 779-7619 |
|
|
Contact the Purchasing Division and request a Vendor Application Form or select Electronic Form for a downloaded copy of the form. Completing and returning the form will guarantee placement on the Vendor’s Mailing List. Bids currently issued, but not opened, will be sent to those requesting it. |
|
|
Yes, if the bid specified "a brand name or equal", you may offer an alternative "or equal" brand. "Or equal" products will be evaluated after bids are received, based on literature submitted and any required testing for the product. |
Sales Tax & Licensing
|
|
If you have any questions, please call our offices at (928) 779-7614. |
|
|
- 211 W Aspen – 2nd floor, Sales Tax & Licensing counter
|
|
|
- For a Transaction Privilege (Sales) Tax License there is a $25 application fee and an application that needs to be completed.
- For an Occupational Business License there is a $20 fee renewed annually and an application that needs to be completed. The fee will be prorated quarterly for a new business.
- Forms are available by fax (928) 214-2410, mail or at our offices.
|
|
|
- Effective July 1, 2008 – City tax rate is 1.721%
- State & County figure is 6.725% (State is 5.6% & Coconino County is 1.125%)
- State, County & City figure total is 8.446%
|
|
|
The City accepts charge card (in person only), cash or checks for payment of the City tax. |
|
|
- If your inventory is taken to another city, then the sale is subject to the tax rate of that city and tax is due to that city. A license for that city is required.
- If the inventory remains in Flagstaff and you solicit orders from customers in other cities within the State of Arizona, then tax is due to Flagstaff.
|
|
|
If you have no physical presence in Flagstaff and no sales representatives who come to Flagstaff, then you are not required to obtain a license with Flagstaff nor remit tax to Flagstaff because such sale is subject to Use Tax and Flagstaff does not impose a Use Tax. |
|
|
Sales made to customers located out of state are exempt from city tax. Sales made to customers who reside within Arizona are subject to the Flagstaff city tax, regardless in which city they reside. |
|
|
You would collect and remit the tax to the Arizona city that receives the order. If the order were received at the corporate office (in another state), then you would collect and remit the tax to the city in Arizona that fulfills the order. |
|
|
Records must be kept for a minimum of four years. If audited, and taxable income were under reported by 25%, the audit period would be extended to six years. If no tax returns had been filed, there is no limitation period. |
Utilities
|
|
To open your water, sewer and trash account, please come to City Hall at 211 W Aspen. Renters may need to bring in a copy of your lease agreement. Fill out a short service application which you will find in the wall box between the Cashier’s windows or on-line under 'Utility Billing Services'. The charge to open normal Residential service is $50.62 which includes a $24 Service Charge plus tax and a $25 Refundable Deposit. For same day service, we must receive your request before noon. Afternoon set-ups will receive service on the next business day. For owners that live out of town, please call 779-7637 and press '0' to speak with a Customer Service Rep. |
|
|
Call Customer Service at (928) 779-7637. Please have your customer number ready along with the start date for your new residence and the final date for your old residence. If you are not moving where you will need our service, we will need your forwarding address for your final billing. |
|
|
- Inner Basin wells and springs This water is only available seasonally, June through October. Approximately two million gallons per day is produced during the season.
- Lake Mary surface water Water from Upper Lake Mary is treated at the Lake Mary Water Treatment Plant. Lake water is used extensively when the lake is above 50% capacity. Up to seven and a half million gallons per day may be available.
- Lake Mary wellfield The Lake Mary wellfield has six producing wells. The water is high in calcium hardness. This water is mixed with treated surface water at the water plant before entering the distribution system. The wellfield is capable of approximately five million gallons per day.
- Woody Mountain wellfield The Woody Mountain wellfield has 10 producing wells and is capable of producing approximately five million gallons per day.
- Local wells The City has five equipped local wells (Foxglenn, Continental, Interchange, Shop and Rio Wells). They are capable of producing approximately one million gallons per day.
|
|
|
Call the emergency phone number at (928) 774-0262. |
|
|
Call (928) 779-7637 with the account number, forwarding address and termination date. Please be prepared to verify your identification (social security number or driver's license number). |
|
|
Current rates can be found on the City's Customer Service web page.
Flagstaff has locations for water hauling of potable (drinking) water and non-potable (reclaim) water. For a brochure with information and a map for water hauling, follow the link on the Customer Service web page. Customer Service |
|
|
Call the Customer Service Division to get your meter location at (928) 779-7637. |
|
|
The phone number for Blue Stake is (800) 782-5348. |
|
|
Contact the Sanitation Division at (928) 774-0668. |
|
|
Contact the Sanitation Division at (928) 774-0668. |
|
|
Contact the Sanitation Division at (928) 774-0668. |
|
|
Your water pressure depends on your elevation and which pressure zone you are located in. Call Utilities Administration at (928) 779-7646 and we can check on our pressure map and tell you approximately what your water pressure should be. |
|
|
Check to see if your bill was estimated last month. If last month's bill was estimated, this month may include water that was not in the estimate. The average Flagstaff residential customer uses 65-100 gallons of water per day. If your water consumption exceeds this amount per household member, you may have a leak. The most common cause of leaks is toilets with sticking float valves. Dye tablets kits are available at the Customer Service counter in City Hall. Another cause could be if you have an underground "stop and waste valve" that is not in the fully closed position or is leaking. |
|
|
Meter keys can be purchased at most local hardware stores; they come in a variety of lengths and prices. A heavy-duty model is recommended for hard to turn curbstops. |
|
|
The customer's responsibility for their water service line starts at the water meter, where the line attaches to the outlet meter coupling and continues to the house. |
|
|
The City of Flagstaff does not make recommendations for particular plumbers. A good rule of thumb is to see if the plumber is licensed, bonded, and insured for residential and/or commercial work. Ask for references to find out about past work experience. |
|
|
Most homes have a water shutoff valve located inside the house where the water service line enters. The City's valve is located next to the water meter in the meter box. A special valve key is required to operate the valve without damaging it. |
|
|
Some homes have pressure reducing valves located on the customer side of the meter box. These devices will occasionally fail and are the customer's responsibility to repair or replace. Call us at (928) 774-0262 and we will be happy to assist you in determining the problem. |
|
|
The City will no longer offer toilet rebates as of January 1, 2009. |
|
|
Lake Mary Water Treatment Plant: (928) 774-0262
Wildcat Hill Wastewater Treatment Plant: (928) 526-2520
Rio de Flag Water Reclamation Plant: (928) 556-1301
Water Distribution Division: (928) 213-3700
Wastewater Collection Division: (928) 213-3701 |
|
|
Call the Sanitation Division of the Public Works Department at: (928) 774-0668. |
|
|
Tours can be scheduled for groups of twelve or more at the Lake Mary Water Treatment Plant, Wildcat Hill Wastewater Treatment Plant or Rio de Flag Water Reclamation Plant by calling the following phone numbers. Current security conditions may determine scheduling of tours.- Lake Mary Water Plant: (928) 774-0262
- Wildcat Hill Wastewater Treatment Plant: (928) 526-2520
- Rio de Flag Reclamation Plant: (928) 556-1301
|
|
|
Our water hardness varies from 25 ppm to 325 ppm depending on the source of production. The average throughout the system is 125 to 200 ppm (7.3 to 11.7 grains per gallon). |
|
|
Call the water treatment plant at (928) 774-0262. Typical reasons are fire hydrants being flushed, construction on the system, new home plumbing, garden hose left pressured up and on. Someone will be glad to assist you in determining the cause of the problem. |
|
|
The City is responsible for the main line in the easement/street. The homeowner is responsible for the service line from the structure to the main line. The homeowner may repair the line in his/her own yard, but needs a licensed contractor to excavate and make repairs in the street. |
|
|
You must obtain a permit and pay the tap fee at City Hall. Your contractor exposes the main line; the City crew makes the tap and installs the saddle. If in the street, the contractor properly backfills / compacts the hole, sawcuts the street, and the City patches the asphalt or concrete. |
|
|
The City does not maintain as-built drawings showing sewer taps installed by others. We do have TV logs for most of the City and can research where the tap is most likely located. |
|
|
Contact the Industrial Waste Division at: (928) 527-8731. |
|
|
Reclaimed water is available for irrigation to residential users that have distribution lines adjacent to their property. Contact the Utilities Department at (928) 779-7685 x4838 to request a service evaluation. |
|
|
The Wildcat Hill Wastewater Treatment Plant accepts the following wastes from the City of Flagstaff and Coconino County: biosolids (sludge) from nearby wastewater treatment plants, residential septic tanks, river runner waste cans, chemical toilets, restaurant grease, and commercial interceptors (dirt accumulated in car washes). |
|
|
Summer hours are from 7:00 am to 4:00 pm; Winter hours are from 8:00 am to 4:00 pm. Arrangements can be made for after hours, holidays, and weekends for an additional charge. |
|
|
Flagstaff's water distribution system is designed to keep the water flowing from the distribution system to you the customer. However, when hydraulic conditions within the system deviate from "normal" conditions, water flow can be reversed. When this backflow happens, contaminated water can enter the water distribution system. |
|
|
Backflow is possible in two situations: backsiphonage or backpressure. |
|
|
When there is a sudden reduction in the water pressure in the distribution system, such as during fire-fighting or when a water main breaks, water flow can be reversed. This can create a suction effect, drawing the non-potable substance into the potable water system. |
|
|
Backpressure is created when pressure in a non-potable system, such as in a recirculating system containing soap, acid, or antifreeze, exceeds that in the potable system that provides make-up water to the system. This can force the potable water to reverse its direction of flow through the cross connection. Non-potable substances can then enter the potable water system. |
|
|
Flagstaff recognizes four methods of backflow prevention:
- Air Gap
- Reduced Pressure Principal Assembly
- Pressure Vacuum Breaker Assembly
- Double Check Valve Assembly
The Industrial Waste Monitoring Division will determine which type of protection is required based on the degree of hazard that the property represents to the potable water supply. |
|
|
A backflow preventer is an approved, testable assembly which uses valves, in different configurations, to prevent polluted or contaminated water from reversing direction and flowing backward. |
|
|
An approved backflow prevention assembly has gone through an approval process at the Foundation for Hydraulic Research and Cross Connection Control at the University of Southern California. This is a two step process consisting of laboratory tests and twelve months of field test. Assemblies completing the entire testing procedure are recognized by the City of Flagstaff as approved backflow prevention assemblies. |
|
|
Federal and State law require that water suppliers protect their water systems from contamination. State regulations exempt single family residences used solely for residential purposes from assembly requirements if there are no hazards present. However, residences used for other purposes, as well as commercial and industrial customers, are required by City Ordinance #7-03-001-0016 and State Administrative Code rule R18-4-115 to install and maintain backflow prevention assemblies. (Copies of Ordinance #7-03-001-0016 are available in the Flagstaff City Clerk's office.) When a determination is made by the Flagstaff Industrial Waste Monitoring Division that the potable water system may be subject to contamination through backflow, a backflow prevention assembly will be required. Flagstaff Industrial Waste Monitoring Division makes these decisions on a case by case basis. |
|
|
A letter will be sent to any facility notifying them of the need for a backflow prevention assembly. A Flagstaff Industrial Waste Monitoring Division, Industrial Waste Inspector will visit your property to do an evaluation for backflow requirements, and you will be told upon completion of the inspection or review of your plans. |
|
|
Yes. Unless you make other arrangements with Flagstaff Industrial Waste Monitoring Division, the backflow assembly must be in compliance within 40 days from the date of the initial compliance notification. You will receive a follow up notice after 30 days. After 45 days, you will receive a notice informing you that your water service may be discontinued unless you achieve compliance. If at any time during this process you have a problem meeting this compliance schedule, it is extremely important that you contact the Flagstaff Industrial Waste Monitoring Division immediately, at (928) 527-8732, and make special arrangements for an extension. |
|
|
The installation of the backflow prevention assembly is the responsibility of the customer. The assembly may be installed by a property owner, plumbing contractor, or a general contractor, subject to the Rules and Statutes of the Arizona Registrar of Contractors. Permits are required to install or replace these assemblies. Permits are issued by Flagstaff's Building Safety Department. Please call (928) 779-7631 for additional information on permits. |
|
|
Generally, the backflow prevention assembly must be located as close as possible to the water service connection, but must remain on private property. Contact Flagstaff Industrial Waste Monitoring Division for information on variances. |
|
|
It is the sole responsibility of the customer to ensure that the assembly is in satisfactory operating condition at all times. Flagstaff Industrial Waste Monitoring Division will send notices to the customer advising them when an annual test is required on their backflow assembly. The customer must contact a recognized Backflow Assembly Tester to perform the test. If any repair work or maintenance is performed on the assembly, a recognized Tester must retest the assembly immediately and submit the test results to the Backflow Prevention Section. |
|
|
Flagstaff's list of recognized Assembly Testers can be provided upon request from the Flagstaff Industrial Waste Monitoring Division. A list of testers is also maintained on this web site. Due to the fact that test prices vary among testers, you may want to call several Certified Testers to obtain quotes for your test. |
|
|
Complete an application in the Utilities Department annually. |
|
|
The 2009 Flagstaff Garden Contest will be coordinated by the Arizona Native Plant Society. Entries are due Wednesday, July 1 and judges will be viewing gardens on July 11 and 12. The Garden Tour occurs on Sunday, July 26. To learn about the contest, contact Jessa Fisher at nightbloomincactus@yahoo.com |
|
|
The rebate program is being suspended beginning January 1, 2009. |
|
|
The rebates will no longer be available as of January 1, 2009 unless you have already had an initial inspection. |
Vehicle Abatement Program
|
|
The Flagstaff Police department handles all vehicles that are abandoned on the street or public easement. Please call (928) 774-1414 to report. Flagstaff Police Department |
|
|
Any vehicle, trailer, semi trailer, truck tractor, mobile home or watercraft that is in a state of deterioration in which it can not be profitably dismantled, salvaged for parts or restored to an operable condition is a violation of City Code. If at any time the vehicle becomes a hazard to the public health and safety, the property owner is in violation. If you would like to report a junked or abandoned vehicle on residential property please call (928) 779-7622.
|
|
|
An “inoperative vehicle” is any vehicle that lacks current registration, lacks two or more wheels, or lacks any component that makes the vehicle legal for use on roadways. If a property has an inoperative vehicle in view to the public, the owner could be in violation of City Zoning Code. No more than one unregistered or inoperative vehicle can be stored on residentially zoned property. The vehicle cannot be stored within the front yard setback and must be covered with a commercially manufactured car cover (No tarps). To report a junked/abandoned vehicle, call the Environmental Code Enforcement Officer at (928) 779-7622. |
| |
